Patient Rights

  Patient Rights

  • General rights to service
    • Right to provide and request information
    • Right to choose and change healthcare institution and staff
    • Privacy, respect for moral and social values
    • Right to halt or refuse treatment and withdraw consent
    • Security
    • Right to exercise freedom of religion
    • Respect for human values, dignity and comfort
    • Right to have guests and companion
    • Application, complaint and litigation rights
    • All of our international patients can register their complaints, suggestions and requests in their native language to our hospitals or call centres of the Ministry of Health by calling 0 850 288 38 38
    • If they wish to seek their legal rights, international patients can litigate in the courts of Turkey with ease.
    • All of our doctors have the mandatory occupational insurance for immediate compensation payment to patients in case of any medical error or malpractice.
    • Our hospital is operational in accordance with the national accreditation criteria and is officially inspected twice a year.